At Grayson Trip, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.
1. Information We Collect
We collect limited personal information to fulfill your orders and provide customer support. The information we may collect includes:
- Your name
- Shipping address
- Contact details (email and phone number)
- Order history and preferences
we only accept Cash on Delivery.
2. How We Use Your Information
The information we collect is used to:
- Process and deliver your orders
- Communicate with you about your purchase
- Respond to customer inquiries and support requests
- Improve our website and services
- Send updates, offers, or promotional content (only if you opt-in)
3. Sharing of Information
We do not sell, rent, or trade your personal information. We may share limited information with trusted service providers (e.g., shipping partners) strictly for order fulfillment and customer service purposes.
4. International Data Transfers
As a business that operates worldwide, your information may be transferred and processed outside your country of residence. We take reasonable steps to ensure your data is treated securely in accordance with this Privacy Policy.
5. Cookies and Tracking
Our website may use cookies and similar technologies to enhance your browsing experience and improve website performance.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your information
- Object to or restrict our use of your data
- Request data portability
7. Opt-Out Instructions
If you no longer wish to receive promotional communications or updates from us, you can opt out at any time by:
- Clicking the “unsubscribe” link in our marketing emails
- Contacting us directly at [email protected] with the subject line “Opt-Out Request”
Please allow a few business days for your request to be processed.
8. Data Retention
We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.
9. Security of Information
We take reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the revised effective date.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Email: [email protected]